Set Up Duo Push

Summary

DUO Push Instructions

Body

Did you know that Duo Push, MC’s Two-Factor Authentication (2FA) solution is a more convenient way to authenticate than SMS Passcodes?  Do yourself a favor and download the Duo Mobile app from your smartphone app store. Duo Push works by sending you a “Push” request. A simple “tap” to approve the login request is all it takes to authenticate.

The benefits of using the Duo Mobile app include:

  • No need to check a text message to gain a passcode.
  • Internet access or cell reception not available? No problem!
  • Tap your MC account in the Duo Mobile app to reveal the six-digit authentication passcode.
  • Set up is easy: Follow the Duo Push Instructions below.

 

  1. You may enable Duo Push using the MC Device Management Portal. Go to the MC Device Management Portal. The system will prompt you to authenticate:

    Screenshot of the  MyMC login screen

  2. After entering your MyMC username and password, authenticate with SMS passcode:

    Screenshot showing authentication

  3. In the MC Device Management Portal, you will see your Duo registered devices. Choose “I have a new phone”.

    Note: This is how you make edits to your existing phone or a new phone with the same phone number.

    Screenshot showing MC Device Management Portal highlighting the I have a new phone option

  4. Follow the prompts to set up Duo Mobile:

    Screenshot showing instructions on how to set up your phone

  5. Choose “Send me a passcode”:

    Screenshot showing confirm ownership popup with Send me a passcode button

  6. Download the Duo Mobile app from the App store or Google Play onto your device; choose Next:

    Screenshot showing Download Duo Mobile popup with Next button

  7. Open Duo Mobile, choose “Add +”, then select “Use QR code”. Scan the code:

    Screenshot showing Duo Mobile QR code

  8. Duo Mobile is now activated. Choose Duo Push when authenticating to MC Duo protected applications, such as MyMC, Microsoft Office 365, VPN, and others.

    Screenshot showing Duo Mobile activation confirmation

 

Details

Details

Article ID: 47
Created
Tue 2/4/25 3:42 PM
Modified
Thu 5/15/25 2:58 PM