Knowledge Base

Categories (9)

New to the Service Portal?

Please sign into the Service Portal to see all Knowledge Base articles and Service Catalog categories.
Expand

MyMC and Login

Technology login & access support such as password reset, locked/disabled accounts, VPN access, DUO support, Adobe, Zoom support.
Expand

Classroom Technology and Support

Classroom Technology Support guides & articles.
Expand

Software and Applications

• Desktop & Mobile Device Support
• Software & Application Distribution
• Printing & Related Services.
Expand

Wi-Fi and Connectivity

Articles related to connections to the network (wireless and wired).
Expand

Printers, scanners, and hardware peripherals

Printers, Scanners user guides
Expand

Video Conferencing: Zoom, Teams

Expand

DUO Support Two-Factor Authentication

This is used to request assistance with enrolling in Duo Multi-factor Authentication, registering a device, DUO hardware token requests, etc.
Expand

IT Security

IT security resources to better assist you in privacy and security efforts.
Expand